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         7 November 2024          Danny R.

✓ Check!

Do you have a checklist for all of the services you offer?

As in, a checklist that you check off as you’re delivering the service.

Such as:

  1. Create client folder on Dropbox
  2. Welcome client to studio
  3. Offer them a drink
  4. Briefly explain these 7 things that will happen in the 90 minute photoshoot
  5. Do photoshoot
  6. Plug memory card into computer and download images
  7. Show client all photos have been captured and are in focus
  8. Explain they’ll be ready by 5pm, and you’ll email them a Dropbox link
  9. Call the next day to check they’re happy with the photos
  10. If they’re happy, let them know about your referral program and email them the details
  11. If they’re not happy, offer to (reshoot, re-retouch… whatever your guarantee states)
  12. …and so on.

Or do you go from memory/habit/experience each time?

We acknowledge that we work on Wangal land of the wider Eora nation now known as Sydney. Wangal land sadly no longer inhabits any Wangal people.

We pay respect to the Elders of the past, as well as current and emerging Elders of surrounding lands and beyond. Let's all care for Wangal land, the Eora nation and Country.

For self-employed creatives, normal business traps are easy to fall into and overcomplicate things - but they’re totally avoidable when flying solo.

Learn how to keep things simple, enjoyable, and climate-smart in around 2 minutes a day by joining The Climate Soloist.

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